Professional technician Read More “I wanted to say we were well pleased with our service technician, Blane Clement. He was very professional and seemed genuinely interested in helping us with a major root invasion problem. He seemed honest. It was not inexpensive, but he explained our issues and resolved them. Thank you for this young man.” Pat Mar 05, 2020
“I wanted to say we were well pleased with our service technician, Blane Clement. He was very professional and seemed genuinely interested in helping us with a major root invasion problem. He seemed honest. It was not inexpensive, but he explained our issues and resolved them. Thank you for this young man.”
Pat
My forever plummee Read More “Rave review for the service you provided to me today. Everything was as promised. Vincent answered all of my questions and explained everything. The experience exceeded my expectations! Thank you Vincent!” Kathy Crawford Mar 04, 2020
“Rave review for the service you provided to me today. Everything was as promised. Vincent answered all of my questions and explained everything. The experience exceeded my expectations! Thank you Vincent!”
Kathy Crawford
I have them on speed dial! Read More “I never met a plumber I liked, until now. Expert service and excellent work.” Wanda Jan 31, 2020
“I never met a plumber I liked, until now. Expert service and excellent work.”
Wanda
This company & their plumbers go above & beyond. Read More “This company & their plumbers go above & beyond. I have a lift pump station that has a motor that pushes all our waste up to the city sewer. All of our toilets, bathtubs & sinks were backing up because the pump stopped working. Called them they came right away, got everything working temporarily until the next day when he could dig the pump itself up. He came back as promised and tried to make the repair but couldn't finish because there was another issue in our drain lines that needed to be fixed. They made an emergency run to get us a new pump, cleaned all of our lines. Everything is working perfectly now. They went as far as moping the floors, cleaned the toilets & bathtubs for us. If I could give them more than 5 stars I would. Hire them!!! You will have 100% confidence it will be done right the first time & they warranty their work. Did I mention the pump that needed to be replaced is under ground and he had to dig it up ... he did it in the rain, he didn't complain once & was extremely professional! Thank you Steven & Sheila for your outstanding service and going above & beyond.” Tara M Dec 17, 2019
“This company & their plumbers go above & beyond. I have a lift pump station that has a motor that pushes all our waste up to the city sewer. All of our toilets, bathtubs & sinks were backing up because the pump stopped working. Called them they came right away, got everything working temporarily until the next day when he could dig the pump itself up. He came back as promised and tried to make the repair but couldn't finish because there was another issue in our drain lines that needed to be fixed. They made an emergency run to get us a new pump, cleaned all of our lines. Everything is working perfectly now. They went as far as moping the floors, cleaned the toilets & bathtubs for us. If I could give them more than 5 stars I would. Hire them!!! You will have 100% confidence it will be done right the first time & they warranty their work. Did I mention the pump that needed to be replaced is under ground and he had to dig it up ... he did it in the rain, he didn't complain once & was extremely professional! Thank you Steven & Sheila for your outstanding service and going above & beyond.”
Tara M
First time with this company and I wouldn't go anywhere else for my plumbing needs now. Read More “First time with this company and I wouldn't go anywhere else for my plumbing needs now. John G. came out and was not only very professional but personable. We went over what was needed and I thought the pricing was fair. John got the job done quickly and cleaned up so there was no mess. His work is exemplary. Highly recommend this company and if we ever need any other plumbing done I will be sure to ask for John again.” Pam T. Dec 17, 2019
“First time with this company and I wouldn't go anywhere else for my plumbing needs now. John G. came out and was not only very professional but personable. We went over what was needed and I thought the pricing was fair. John got the job done quickly and cleaned up so there was no mess. His work is exemplary. Highly recommend this company and if we ever need any other plumbing done I will be sure to ask for John again.”
Pam T.
I was very impressed with his work ethic. Read More “Kevin, was courteous and easy to communicate with, once I explain the problem of running water without finding the source he immediately start inspecting the whole system bringing to my attention some other things that I should address, finally locating the problem stemming from the water heater in the attic. Once we agreed upon the what was to be replace outside of the water heater Kevin went into action replacing what needed to be replace and preparing the water heater to come out. I would like to say he was very knowledgeable and consistent he spent at least 7 hrs on the repair and when he left everything was working properly. I was very impress with his work ethic.” Dwight W. Dec 17, 2019
“Kevin, was courteous and easy to communicate with, once I explain the problem of running water without finding the source he immediately start inspecting the whole system bringing to my attention some other things that I should address, finally locating the problem stemming from the water heater in the attic. Once we agreed upon the what was to be replace outside of the water heater Kevin went into action replacing what needed to be replace and preparing the water heater to come out. I would like to say he was very knowledgeable and consistent he spent at least 7 hrs on the repair and when he left everything was working properly. I was very impress with his work ethic.”
Dwight W.
Oh, we had the best experience with Ben Franklin Plumbing and would call them in a heartbeat! Read More “Oh, we had the best experience with Ben Franklin Plumbing and would call them in a heartbeat! You pay for what you get and we feel we got the BEST!! I am so thankful we went with our gut feeling and tried them! They were so organized, professional, caring and went out of their way with cleaning up and leaving my house in better shape than we could imagine! I am advertising by mouth each time someone needs a plumbing job because I want my friends and family to have the best! The stress free and non worrying is worth every penny!! We love Benjamin Franklin Plumbing!!!!” Willie Mae Dove S Dec 17, 2019
“Oh, we had the best experience with Ben Franklin Plumbing and would call them in a heartbeat! You pay for what you get and we feel we got the BEST!! I am so thankful we went with our gut feeling and tried them! They were so organized, professional, caring and went out of their way with cleaning up and leaving my house in better shape than we could imagine! I am advertising by mouth each time someone needs a plumbing job because I want my friends and family to have the best! The stress free and non worrying is worth every penny!! We love Benjamin Franklin Plumbing!!!!”
Willie Mae Dove S
Could not be more pleased with their punctuality and professionalism. Read More “I actually have them at my house right now! Could not be more pleased with their punctuality and professionalism. I could get no other plumbers to show up or call back! Yay for BF!” Kelly Allyson S Dec 17, 2019
“I actually have them at my house right now! Could not be more pleased with their punctuality and professionalism. I could get no other plumbers to show up or call back! Yay for BF!”
Kelly Allyson S
Keeping Promises Read More “William (Blaine) Clement kept his word and made my tankless water heater a great piece to have! Thank you Blaine.” Lorraine Nov 16, 2019
“William (Blaine) Clement kept his word and made my tankless water heater a great piece to have! Thank you Blaine.”
Lorraine
Great customer service! Read More “Nathan was prompt, friendly, courteous, professional and went out of his way to be helpful dealing with the problem of a leak in my garbage disposal. Again, GREAT CUSTOMER SERVICE.” Oct 03, 2019
“Nathan was prompt, friendly, courteous, professional and went out of his way to be helpful dealing with the problem of a leak in my garbage disposal. Again, GREAT CUSTOMER SERVICE.”
Work completed Read More “I don't usually write reviews, but the great job that was done deserves to be acknowledged. John explained the cost of the work I requested. He was able to complete all in a timely matter and his workmanship was of a very high quality. I am very pleased.” Scott Aug 29, 2019
“I don't usually write reviews, but the great job that was done deserves to be acknowledged. John explained the cost of the work I requested. He was able to complete all in a timely matter and his workmanship was of a very high quality. I am very pleased.”
Scott
3549295 Read More “John installed two commodes , a garbage disposal, and made several repairs. He knew what he was doing and explained what steps he was taking and why. He corrected mistakes made by previous plumbers. He was very courteous and easy to talk to. Whenever I need any plumbing work, I'll call Benjamin Franklin and request they send John.” David Russell Jul 17, 2019
“John installed two commodes , a garbage disposal, and made several repairs. He knew what he was doing and explained what steps he was taking and why. He corrected mistakes made by previous plumbers. He was very courteous and easy to talk to. Whenever I need any plumbing work, I'll call Benjamin Franklin and request they send John.”
David Russell
ERIC IS THE BEST Read More “great” Jan 16, 2019
“great”
ERIC IS THE BEST Read More “GREAT SERVICE” MichaelMMmMiMMm Jan 16, 2019
“GREAT SERVICE”
MichaelMMmMiMMm
They explained every step to me and showed me the cost of the job. They got to work without delay and was in and out in a short time. Read More “The two guys that came to my home were professional from start to finish. They explained every step to me and showed me the cost of the job. They got to work without delay and was in and out in a short time.” William C. Mar 20, 2018
“The two guys that came to my home were professional from start to finish. They explained every step to me and showed me the cost of the job. They got to work without delay and was in and out in a short time.”
William C.
They clearly explained the different options for service and the associated costs, and offered discounts and a coupon for next time. Read More “Eric and C.J. were prompt and knowledgeable. They clearly explained the different options for service and the associated costs, and offered discounts and a coupon for next time. They were considerate of our lawn in accessing our septic tank to pump it. They were quick, professional, pleasant to work with. We will definitely use this company again for future plumbing needs.” Diana L. Mar 20, 2018
“Eric and C.J. were prompt and knowledgeable. They clearly explained the different options for service and the associated costs, and offered discounts and a coupon for next time. They were considerate of our lawn in accessing our septic tank to pump it. They were quick, professional, pleasant to work with. We will definitely use this company again for future plumbing needs.”
Diana L.
On time, courteous. No extra charge for expedited appointment. Read More “Diagnosed and explained problem clearly. Spotted a long-term issue that will require repair soon. Didn't try to portray a possible future problem as an emergency. On time, courteous. No extra charge for expedited appointment. They were actually concerned we had to wait an hour or two before arrival. (We are in a rural area; 1 or 2 hours is much better than typical.)” Gary J. Mar 20, 2018
“Diagnosed and explained problem clearly. Spotted a long-term issue that will require repair soon. Didn't try to portray a possible future problem as an emergency. On time, courteous. No extra charge for expedited appointment. They were actually concerned we had to wait an hour or two before arrival. (We are in a rural area; 1 or 2 hours is much better than typical.)”
Gary J.
The technician was friendly and efficient...I would choose Benjamin Franklin plumbing again. Read More “The technician was friendly and efficient. He explained my options and let me decide. I would choose Benjamin Franklin plumbing again.” Tessia R. Mar 20, 2018
“The technician was friendly and efficient. He explained my options and let me decide. I would choose Benjamin Franklin plumbing again.”
Tessia R.
They are always prompt, professional, courteous, and always take care of the problem. Read More “I have had punctual service at my house for years- Fantastic … They are always prompt, professional, courteous, and always take care of the problem. On top of that- they always guarantee our satisfaction. We are extremely satisfied with them and their service!!!!” Jamie Feb 20, 2018
“I have had punctual service at my house for years- Fantastic … They are always prompt, professional, courteous, and always take care of the problem. On top of that- they always guarantee our satisfaction. We are extremely satisfied with them and their service!!!!”
Jamie
Handled the call quickly and professionally. Highly recommend Benjamin Franklin Plumbing. Read More “The company called and scheduled service for 8-10AM. Office called to keep me informed of serviceman’s arrival time. Serviceman arrived at 8:30. Handled the call quickly and professionally. Highly recommend Benjamin Franklin Plumbing.” DQ Feb 20, 2018
“The company called and scheduled service for 8-10AM. Office called to keep me informed of serviceman’s arrival time. Serviceman arrived at 8:30. Handled the call quickly and professionally. Highly recommend Benjamin Franklin Plumbing.”
DQ
The service was immediate and the service technician could not have been any nicer. Read More “We had a severe plumbing problem that needed immediate attention and the first person I thought of was Benjamin Franklin Plumbing. The service was immediate and the service technician could not have been any nicer. Once the job was done the bathroom even looked cleaner that it had before he arrived. I cannot say enough praises about the quality of the technician, the prompt service as well as the perfect job done right.” Yancey Feb 20, 2018
“We had a severe plumbing problem that needed immediate attention and the first person I thought of was Benjamin Franklin Plumbing. The service was immediate and the service technician could not have been any nicer. Once the job was done the bathroom even looked cleaner that it had before he arrived. I cannot say enough praises about the quality of the technician, the prompt service as well as the perfect job done right.”
Yancey
Prompt, courteous, knowledgeable. Read More “Prompt, courteous, knowledgeable. They couldn’t make the original appointment and scheduled for the next day and gave me an extra $50 credit. Not many businesses will do that.” JS Feb 20, 2018
“Prompt, courteous, knowledgeable. They couldn’t make the original appointment and scheduled for the next day and gave me an extra $50 credit. Not many businesses will do that.”
JS
Response was quick. Great all the way around. Read More “I had leaking pipes below my kitchen sink. Response was quick. They replaced a worn out disposal and reconfigured the plumbing so that the backup from running the dishwasher was minimized. My wife even convinced the guy to install a new faucet for her at no charge while he was there. Great all the way around.” Tripp Feb 20, 2018
“I had leaking pipes below my kitchen sink. Response was quick. They replaced a worn out disposal and reconfigured the plumbing so that the backup from running the dishwasher was minimized. My wife even convinced the guy to install a new faucet for her at no charge while he was there. Great all the way around.”
Tripp
